Returns & Exchanges
Due to the perishable nature of our beverages, Hint does not accept returns or offer physical exchanges to ensure product safety and quality. If you are unsatisfied with your order or received damaged goods, please contact our support team within 30 days for a resolution.
Return Process
- 1.Check Your Order
Inspect your delivery immediately upon arrival to ensure all flavors are correct and the packaging is intact.
- 2.Contact Support
If there is an issue, email our team at [email protected] with your order number and a brief description of the problem.
- 3.Submit Documentation
For damaged or incorrect shipments, please provide clear photos of the shipping box and the product labels to expedite your claim.
- 4.Receive Resolution
Once reviewed, we will process a replacement shipment or issue a store credit to ensure you can continue enjoying your favorite water.